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How To Videos
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Troubleshooting + FAQ
How Do I Test an AC Motor?
Motor should be removed from machine
Multimeter & AC Motor Cable Pinout document
Test One – Cogging:
Rotate motor by hand, it must turn freely with a small amount of cogging. The motor will not produce the required amount of power without cogging. If no cogging, then FAIL.
Test Two – Short:
Tie all 3 drive wires together and rotate the motor by hand. It should be hard to rotate. If not, FAIL.
Test Three – Voltage:
Set multimeter to measure DC voltage connected to M1 & M2, Rotating the motor by hand, should produce a voltage reading on the multimeter. If no voltage, FAIL. Repeat between all phases (M1 & M3, M2 & M3).
Test Four – Open:
Set multimeter to measure resistance Ω. Measure from each phase to motor case. If readings show
anything other than OL or infinate, then FAIL.
Test Five – Resistance:
Set multimeter to measure resistance Ω. Measure between all phases (M1 & M2, M1 & M3, M2 & M3)
Readings should be around 2-4 ohms. If not, then FAIL.
Your machine warranty begins on the date that you fill in the Warranty Registration form. So please fill out the below form and click the submit button at the bottom.
TigerStop’s customer service department will verify your form during business hours Monday-Friday 8am – 5pm (F 4pm).
(Invoice date is leading if you do not fill in this form)