Careers - TigerStop EN

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TigerStop Europe

Phone: +31 546 57 51 71

TigerStop Europe | Service

Phone: +31 546 57 51 71, (option 1)

TigerStop Europe | Sales

Phone: +31 546 57 51 71 (option 2)

TigerStop Headquarters

Phone: +1 (360) 254-0661
Fax: +1 (360) 260-0755

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TigerStop is growing and we would love to hear from you.

 

TigerStop is a U.S. manufacturer of smart machine tools. We are all about productivity, after all, our mission is to empower local manufacturers to be globally competitive. We believe in helping our customers across the globe craft things better, faster, more efficiently, and with less waste, to ultimately make them more successful. Our customers, big and small, use our machinery to make products ranging from cabinets, windows, doors, and curtainwalls, all the way to HVAC tubes and pipes, cars, planes, and even spaceships. If a manufacturer needs to build something, whatever that something may be, we help them build it better.

TigerStop takes pride in the machinery solutions it makes. And we take pride in our people. Building a great team is integral to ensuring that we complete our mission. Our team is comprised of dedicated craftsmen with an ethos of continuous improvement and positivity. Our team ensures that our customers are as productive as they possibly can be. Watch TigerStop’s Mission Video to learn about who we are.

Current Openings

 
Technical Support Associate Wierden, The Netherlands Learn More

Position Overview:

Assist customers with setup, diagnostics and troubleshooting of TigerStop product offerings including industrial machinery, accessories, and spare parts requests.

Major responsibilities include but are not limited to:

  1. Provide technical service and excellent customer service via telephone and email to support our dealers and customers
  2. Troubleshoot and resolve issues covering product operation and electrical systems, mechanical systems and software
  3. Respond to technical support requests which may include answering product how-to questions, user-interface training, assisting with system configuration changes, and troubleshooting technical issues
  4. Interpret and communicate specialized technical specifications, drawings, manuals, and other technical reference into information usable and understandable by clients
  5. Coordinate spare parts specifications and shipping instructions to our dealers and customers
  6. Bring clarity to incomplete or inaccurate information through questioning and problem-solving
  7. Assist in product training seminars for dealers and service technicians
  8. Participate in continuous improvement efforts, identify process improvements for customer service and technical support activities
  9. Maintain calm and professional communication while assisting distressed customers
  10. Manage confidential and proprietary client information
  11. Maintain accurate records using CRM system
  12. Interact with Engineering and Production to provide excellent customer service and clarify specifications when necessary
  13. Must be willing to be available periodically after regular business hours for on-call duties

How Do I Join The TigerStop Team?

To be considered as an applicant, you must submit a resume through the above Indeed listing or via info@tigerstop.nl.

At TigerStop we believe in a positive work environment where employees are encouraged to learn, problem-solve, and contribute to sustainable outcomes. We value the ethical and respectful treatment of all stakeholders. We champion safety within the workplace and our products. We respect, empower, and contribute to the growth of our valued people. TigerStop is an Equal Opportunity Employer. We require a complete background check, and are a non-smoking organization.