Join the TigerStop Team - TigerStop

Call Us

TigerStop Customer Service

Phone: +1 (360) 448 6102

TigerStop Sales

Phone: +1 (360) 254 0661 ext 2

TigerStop Headquarters

Phone: +1 (360) 254-0661

 

 

Select Your Location

TigerStop is growing and we would love to hear from you.

TigerStop is a U.S. manufacturer of smart machine tools. We are all about productivity, after all, our mission is to empower local manufacturers to be globally competitive. We believe in helping our customers across the globe craft things better, faster, more efficiently, and with less waste, to ultimately make them more successful. Our customers, big and small, use our machinery to make products ranging from cabinets, windows, doors, and curtainwalls, all the way to HVAC tubes and pipes, cars, planes, and even spaceships. If a manufacturer needs to build something, whatever that something may be, we help them build it better.

TigerStop takes pride in the machinery solutions it makes. And we take pride in our people. Building a great team is integral to ensuring that we complete our mission. Our team is comprised of dedicated craftsmen with an ethos of continuous improvement and positivity. Our team ensures that our customers are as productive as they possibly can be. Watch TigerStop’s Mission Video to learn about who we are.

Current Openings

Position Location  
Director of Production & Logistics Vancouver, WA Learn More

As part of the TigerStop leadership team, the Director of Production & Logistics will be responsible for order entry accuracy, planning and master scheduling across all areas of manufacturing, production, final assembly and shipping and logistics.

Major responsibilities include but are not limited to:

  1. Establish and meet or exceed objectives for Safety, Quality, On-Time In-Full Delivery, and Order Accuracy for both external customers and TigerStop BV.
  2. Perform all planning, master scheduling and job creation activities in the ERP system for manufacturing through production assembly
  3. Drive improvement initiatives, meeting efficiency and accuracy targets for order entry, manufacturing, and production activities through order fulfillment and logistics
  4. Leverage technology to improve automation and visibility to production scheduling with deliverables to include accurately providing estimated promise dates, then consistently meeting scheduled deliveries with on-time shipments
  5. Identify opportunities for reducing throughput time, and reducing days orders are in-house and thus reducing the open order backlog
  6. Ensure processes are in place and followed to consistently meet quality and accuracy standards
  7. Adhere to expense control guidelines when problem-solving and resolving issues to support meeting cost targets for production activities
  8. Ensure formal cross-training and development plans exist and are successfully implemented, and that current SOPs are created and maintained for all functional areas that report to this role
  9. Manage the order entry process including being fully trained in order entry to provide back-up as well as training of others on all types of orders, from the basic to the more complex saw systems
  10. Assess efficiencies and recommend improvements to be gained from material flow and point of use inventory in collaboration with the supply chain team
  11. Actively participate in the ECO (Engineering Change Order) process as well as in the ECN follow-up activities for released engineering changes
  12. Assemble and prioritize requests for Manufacturing Engineer’s assistance to fully support production and manufacturing teams with related needs
  13. Manage document control, to ensure that adequate work instructions and quality checklists exist, verification that correct engineering revisions and releases are being used in manufacturing and production, order files are complete with necessary questionnaires, back-up, etc.
  14. Negotiate favorable contracts with third party logistics carriers

Job Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Skills and Education, Certifications:

A bachelor’s degree in Operations Management or Mechanical Engineering required. At least seven years of management experience, including demonstrated experience in managing manufacturing processes and assembly in a configure-to-order or engineer-to-order environment.  Must be proficient in motivation and supervision of a direct labor workforce.  Familiarity with implementing QA programs and QC processes and working knowledge of manufacturing theory such as Lean and Six Sigma required. Must have prior hands-on experience and expertise with mid-tier ERP software utilization for order entry, master scheduling and planning, with integrated inventory.

 

Supervisory Responsibilities:

This position is responsible for oversight of team members in all areas of order entry, customer service, manufacturing, production assembly, crating, and logistics/shipping.

 

Desired Characteristics:

  • Demonstrated ability to manage others to deadlines and quality expectations in a manufacturing and production assembly environment
  • Outstanding communication skills, responding to questions with complete and logical explanations
  • Approachable, friendly and outgoing demeanor with the willingness and interest to have a regular presence on the floor to establish rapport and provide support to the team
  • Strong team builder, leader and mentor
  • Desire to work closely with all functional areas as part of a management leadership team
  • Proven ability to solve practical problems and deal with many variables to arrive at solid and timely solutions and desirable outcomes for our customers, including change management skills to implement and enforce these solutions
  • Positive, can-do attitude with a customer-oriented philosophy
  • Hands-on, roll up the sleeves approach
  • Ability to stay calm under pressure
  • Mechanical and scientific aptitude and interest
  • Analytical, critical thinking
  • Ability to read and interpret engineering drawings, load diagrams, etc
  • Ability to take initiative and thrive in a fast-paced environment with consistent follow-through
  • Ability to analyze and interpret data for data-driven decision making

 

Physical Demands and Working Environment:

The ability to occasionally lift up to 40 pounds occasionally, and sit, stand, and/or walk for up to 10 hours per day.  While the facility is a combination of office, warehouse, and manufacturing environments, the primary work is expected to be conducted in a typical office environment with business casual attire.

 

Travel Requirements:

This position has no out of the area travel requirements beyond the primary place of work at TigerStop LLC.

Kitting & Picking Specialist Vancouver, WA Learn More

The successful candidate will track stock in a warehouse setting, moving, handling and storing different materials. This individual is also responsible for picking and kitting orders and maintaining organization of the stored materials. This includes put-away and retrieval of components, supplies and other materials from various locations as directed.

Major responsibilities include but are not limited to:

  1. Pull required inventory items/materials from inventory and delivering them to the point of use area
  2. Use a forklift or WAVE regularly throughout the shift to access items that are heavy and/or high off the ground
  3. Prepare parts kits and prepackage accessories
  4. Verify the accuracy of parts in designated bins and quantities pulled
  5. Stay aware of the priorities and the production schedule to adjust to the plan and anticipate production needs
  6. Label every product and place or route them according to instructions given
  7. Support the efforts to keep a well-maintained, organized, labeled inventory as required
  8. Convey feedback to purchasing such as on the availability of products in short supply
  9. Handle returns by completing technical documentation and other required communication
  10. Assist in the creation of visual layout and replenishment triggers as applicable
  11. Make suggestions about improvements to work area and/or build process

Job Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Skills, Education, and Certifications:

High School Diploma or GED required. 1-2 years of experience working in a warehouse setting specifically with order pulling or kitting. Forklift certification a plus. Experience with operating other warehouse equipment also a plus. Experience with data entry in an inventory management system preferred, might include cycle counting, issuing parts, tracking materials used on work orders or jobs, recording parts shipped, etc. Basic computer skills including keyboarding and written correspondence in email required.

Desired Characteristics:

  • Conduct all activities with regard to the highest standard of ethics maintained by TigerStop
  • Ability to understand and follow verbal instructions
  • Ability to follow both written instructions consistently and take one’s own notes for reference
  • Ability to work independently and complete assigned duties with very little oversight
  • Eagerness to learn and cross-train where needed
  • Communicate shortages or component quality issues immediately
  • Ability to work in a fast-paced environment
  • Self-motivated, self-starter, energetic, team player
  • Positive, can-do attitude

Supervisory Responsibility:

This position has no supervisory responsibilities.

Physical Demands and Working Environment:

Ability to safely and frequently lift up to 50 pounds. Ability to walk and/or stand for entire shift, and regularly reach, stoop or kneel during put-away and picking tasks required by the position. The warehouse environment is subject to moderate noise levels from power tools. The warehouse and production areas are typically not subject to extreme fluctuation in temperature.

Travel Requirements:

This position has no out of the area travel requirements beyond the primary place of work at TigerStop LLC.

Technical Support Associate Vancouver, WA Learn More

Position Overview:

Assist customers with setup, diagnostics and troubleshooting of TigerStop product offerings including industrial machinery, accessories, and spare parts requests.

Major responsibilities include but are not limited to:

  1. Provide technical service and excellent customer service via telephone and email to support our dealers and customers
  2. Troubleshoot and resolve issues covering product operation and electrical systems, mechanical systems and software
  3. Respond to technical support requests which may include answering product how-to questions, user-interface training, assisting with system configuration changes, and troubleshooting technical issues
  4. Interpret and communicate specialized technical specifications, drawings, manuals, and other technical reference into information usable and understandable by clients
  5. Coordinate spare parts specifications and shipping instructions to our dealers and customers
  6. Bring clarity to incomplete or inaccurate information through questioning and problem-solving
  7. Assist in product training seminars for dealers and service technicians
  8. Participate in continuous improvement efforts, identify process improvements for customer service and technical support activities
  9. Maintain calm and professional communication while assisting distressed customers
  10. Manage confidential and proprietary client information
  11. Maintain accurate records using CRM system
  12. Interact with Engineering and Production to provide excellent customer service and clarify specifications when necessary
  13. Must be willing to be available periodically after regular business hours for on-call duties

Job Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Education

2 years of experience in customer service or technical support, specifically for industrial machinery or capital equipment preferred.  Customer service orientation focused on clearly identifying needs and timely resolution to technical support issues.  Excellent and effective phone presence which includes understanding, patience, and tact.  Intermediate to advanced CRM software experience strongly preferred but not required.  Excellent ability to communicate via email with intermediate or higher MS Outlook skills, using excellent punctuation, grammar, spelling, and professional tone.  Basic competency in MS Word and MS Excel.  Working knowledge of Microsoft Teams or similar virtual collaboration platform a plus.  Strong technical aptitude and ability to interpret technical reference materials. Bilingual in Spanish a plus, both written and verbal.

 

Desired Characteristics:

  • Conduct all activities with the high standard of ethics maintained by TigerStop
  • Participate in all assigned technical support and service training programs
  • Communicate effectively, establish positive relationships with both internal team members and external clients
  • Maintain positive image with customers and coworkers while promoting courtesy, objectivity, respect, and fairness
  • Seek feedback and follow-up on employee and customer suggestions with a suitable response
  • Prompt, hard-working, efficient, punctual, and prepared
  • Organized with high attention to detail
  • Ability to think quickly and take initiative
  • Ability to prioritize one’s own daily work with solid time-management skills
  • Team player with a positive, friendly demeanor

Physical Demands and Working Environment:

General office environment with minimal noise and mild temperature fluctuation representative of the environment.  Potential after hours on-call from home office environment occasionally if needed.

Travel Requirements:

No out of area travel is required for this position.

Software Developer Vancouver, WA Learn More

The Software Developer position will be responsible for all aspects of software development throughout the product development process, from concept through design, architecture, implementation, and documentation of the programs. The successful candidate will work both independently and in small teams, with minimal supervision and with tremendous personal discretion and responsibility. They must be technically excellent, enjoy working in many disciplines, eager and skilled at learning, have excellent written and verbal communication skills, and be personable.

Major responsibilities include but are not limited to:

  1. Design software for use in embedded applications running in Yocto built Linux operating systems
  2. Develop software designed to operate on x86 and ARM architecture processors
  3. Innovate and develop new processes, tools, and tests to improve product and engineering efficiency
  4. Design software for use in solutions spread across a distributed system
  5. Work with team to improve the Software Development Process and determine applicable standards to design towards
  6. Research new technologies, help craft the product definition
  7. Train and support sales, service, and production
  8. Generate innovative ideas for content, layout and workflow solutions

Job Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, characteristics and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills, Education, and Certifications:

A bachelor’s degree or Post-Graduate College Degree in Computer Science, Computer Engineering or a closely related field.  2-3 years work experience required specifically in software programming. Required skills include:

  • Intermediate to advanced experience designing in C++
  • Experience developing for Linux
  • Experience with multi-threaded programming and multi-processing
  • Skill in UI/HMI design
  • Experience with Git revision control
  • Familiarity with open source software and communities

Preferred Skills

  • Experience with C
  • Experience with C#
  • Experience with Lua
  • Experience with SQL
  • Experience with TCP, IP, UDP protocols
  • Experience with development for iOS and Android systems
  • Experience with Embedded Systems
  • Familiarity with Visual Studio 2015 and greater
  • Familiarity with Crank Storyboard
  • Familiarity with motion control systems
  • Familiarity with manufacturing environments; especially wood, metal, and plastic processing

Desired Characteristics:

  • Demonstrated ability to communicate technical content, both verbally and written, in an easily understood manner
  • Manage multiple projects and priorities in a dynamic work environment
  • Organized with high attention to detail
  • Excellent file management organization and revision tracking competencies
  • Prompt, driven to deadlines, efficient, punctual, and prepared
  • Ability to prioritize one’s own daily work with solid time-management skills
  • Team player with a positive, friendly demeanor that can initiate and motivate improvements to existing written content and delivery processes or workflows
  • Cohesively and intuitively present logical explanations for product applications and troubleshooting tips

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Physical Demands and Working Environment:

While the facility is a combination of office, warehouse, and manufacturing environments, the primary work is expected to be conducted in a typical office environment.  Hybrid remote work from a home office environment is possible.

Travel Requirements:

This position has no out of the area travel requirements beyond the primary place of work at TigerStop LLC.

How Do I Join The TigerStop Team?

To be considered as an applicant, please submit a resume to careers@tigerstop.com.

At TigerStop we believe in a positive work environment where employees are encouraged to learn, problem-solve, and contribute to sustainable outcomes. We value the ethical and respectful treatment of all stakeholders. We champion safety within the workplace and our products. We respect, empower, and contribute to the growth of our valued people. TigerStop is an Equal Opportunity Employer. We require a complete background check, and are a non-smoking organization.